Shipping policy

Goods are shipped worldwide.
These options are available for receiving the order: Omniva parcel machines, Omniva currier, DHL currier, store pick-up. 

The purchaser bears the shipping cost and the respective price information is displayed next to the shipping method.

All shipments within Europe generally arrive at the destination specified by the purchaser within 3-10 business days of the date of entry into force of the contract of sale. All shipments outside of rest of the world are guaranteed to arrive within 5-25 calendar days. We have the right to ship goods in up to 45 calendar days in exceptional cases.

Gift card is a digital card and purchaser gets it in the email. Gift cards are non refundable.

Our shipping partners are DHL and OMNIVA.

Duties & Taxes

We include the cost of all duties and taxes in your order, so you won't need to pay any additional fees if you are located in any of the following countries:

UK, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

If you are ordering from outside the destinations listed above, the price you pay to DUDE BIKES will exclude all relevant duties and taxes. As the recipient of the order, you will need to pay any import duties and taxes directly to the carrier to release your order from customs. We are unable to advise on the exact amount, and recommend you contact your local customs office/tax authority before placing an order.

 

Collect In Store       

You can choose to collect your order from a DUDE BIKES store when you order online, just select this option during checkout.

You can try out what you ordered in store and return it immediately if it’s not what you expected.

It’s possible to return all online orders our store.

Free returns within 14 days of collecting your order (order must be collected within 14 days)

 

Shipping Information

You can order multiple products for a flat delivery cost

Returns worldwide - 14 day policy

You will receive an estimated delivery window in your order confirmation email

Orders are dispatched directly from our store